Where concepts appear
Generated visual concepts can appear in several places depending on where you created them: the dashboard, the Visual Concepts area, the related brand page, or inside the campaign flow. The concept card usually includes the image preview, title, description, brand, and creation date.
If you do not see an image
- Refresh the page after the generation job completes.
- Check the Visual Concepts page and filter by brand if needed.
- Open Jobs or Operations to see whether the image generation is still running or failed.
- If the concept exists but the image is missing, try regenerating it.
- If the issue repeats, open a support ticket and include the concept name and brand.
Concepts are kept so you can reuse them as creative directions for future asset generation.